Iconic Developments | iconic.in

At Iconic Developments (“Iconic”, “we”, “us”, “our”), the real estate arm of The Acres Group, we are committed to safeguarding the privacy of prospective buyers, homeowners, residents, channel partners, business partners and visitors to iconic.in, our project websites, sales galleries, events and other communication channels, including phone, email, WhatsApp and social media (collectively, “Services”). This Privacy Policy explains how we collect, use, disclose and protect your personal information.

1. Information We Collect

We collect personal information only when you voluntarily provide it, for example when you submit an enquiry, request a private viewing, call or message us, visit a sales gallery, attend an event or proceed with a booking or purchase. This may include your name, email address, phone and WhatsApp number, postal address, property preferences, budget range, how you heard about us and, where you proceed to purchase, KYC documents (such as PAN and Aadhaar), payment and home-loan details and other information needed to complete the transaction and meet regulatory requirements.

We also collect limited technical information automatically when you browse our website, as described under Cookies and Log Files below.

2. How We Use Your Information

We use your information only for the purpose stated at the time of collection, including to:

  • Respond to enquiries and arrange site visits and private viewings
  • Share project details, pricing, offers and updates by phone, email, SMS or WhatsApp, where you have agreed to receive them
  • Process bookings, allotments, agreements for sale, payments, registration and possession
  • Coordinate home-loan applications with banks and financial institutions, at your request
  • Meet obligations under the Real Estate (Regulation and Development) Act, 2016, MahaRERA rules, tax laws and other applicable regulations
  • Provide after-sales and resident services
  • Improve our website, marketing and Services

3. Sharing and Disclosure

Your information is kept confidential. We do not sell or rent it. We may share it only with:

  • Entities within The Acres Group, where needed to deliver the Service you requested
  • Banks and financial institutions, when you ask us to help with home-loan financing
  • Authorised channel partners, legal advisers and service providers (such as hosting, CRM, email and messaging providers) who process data on our behalf under confidentiality obligations
  • MahaRERA, sub-registrar offices, tax authorities, courts or other government bodies, where required by law

4. Consent

By submitting your information, you consent to its use as described in this policy. You may withdraw your consent, or opt out of marketing messages, at any time by contacting us. This will not affect processing already carried out or processing we must do to fulfil a contract with you or meet a legal obligation.

5. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), you have the right to:

  • Access: request a summary of the personal data we hold about you
  • Correction: request that inaccurate or incomplete data be corrected or updated
  • Erasure: request deletion of your data, subject to legal or contractual obligations
  • Withdraw consent: stop us from processing your data going forward
  • Grievance redressal: raise a complaint with us, and thereafter with the Data Protection Board of India
  • Nomination: nominate another person to exercise your rights in the event of death or incapacity

To exercise these rights, please contact us using the details below.

6. Cookies and Analytics

Our website uses cookies and similar technologies, including analytics and advertising tools such as those provided by Google and Meta, to understand how visitors use the site and to measure and improve our advertising. A cookie is a small text file stored by your browser that helps the site remember your preferences. You can set your browser to refuse cookies or alert you when they are sent; some parts of the site may then not work as intended.

7. Log Files

Like most websites, we collect log information such as IP address, browser type, internet service provider, referring/exit pages, device type, date/time stamp and number of clicks. We use this to analyse trends, administer the site and improve our Services. This information is not used to identify individual users.

8. Data Retention

We keep personal information only for as long as needed to fulfil the purpose for which it was collected, including any period required for property, RERA, tax and legal records. After that, it is deleted or anonymised.

9. Security

We use appropriate technical and organisational measures, including SSL encryption on our website, to protect your information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Links to Other Sites

Our Services may link to websites we do not operate, as well as to our individual project websites, which may have their own privacy policies. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies. This policy applies only to information collected through our Services.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. We encourage you to review it periodically. Continued use of our Services after changes are posted means you accept the revised policy.

12. Contact Us

For questions, requests or grievances about this Privacy Policy, please contact: